Identity Crisis
- A few years ago, before automation, I was standing in line at the West Jet check-in counter when a man in a 3-piece suit, carrying a brief case, went to the front of the line and demanded: "I need to get on this flight now. Will you help me?". The attendant said: "I am sorry sir, but you will have to wait your turn". He replied: "You don't understand. I must get on this flight. I cannot miss my meeting in Toronto". Again she replied: "I m sorry, sir, but you must obey the rules and wait your turn". Obviously quite annoyed, he said, quite loudly: "Do you know who I am?" At that point, she spoke into the intercom and said: "Ladies and gentlemen, we need your help at the West-Jet check-in counter. There is a man here who doesn't know who he is!" The frustrated business-man quickly retreated to the end of the line!
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